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Shipping & Returns

RETURNS

Haven’t tried our leggings before? Shop with confidence knowing we have you covered, we want you to be comfortable in our products so should you not love your pick, your welcome to send them back for a store credit to your leggings.ca account for only $8.00! 

  • Try your items on for size as soon as you receive them, if you are not 100% satisfied with the fit please keep the tags on and we will gladly take them back. Please send us an email at support@leggings.ca to start the process. 
  • Once we have received your return at our office, we will issue you a store credit for the cost of the product returned minus a flat fee of $8.00 to your leggings.ca account so you can re-order any product of your choice.
  • We do not offer refunds to your payment method. Please understand that no exceptions will be considered.
  • You must use the return label we provide, and send back with the postmarked the package within 30 days from the purchase date.

Note: Returns not received according to our conditions will not be processed and no refund will be given. Items send without tags will be sent back at your expense or if you choose will be donated to a local charity that greatly appreciates return donations in wearable conditions with the tags on.

 How do I make a return ?

We make returning a product easy! Once you have decided to return an item, please head over to our return center, https://returns.leggings.ca/ and submit a request.

Once we have reviewed the request, you will recieve a shipping lable by email. Once we have received your return back to our head office, our team will process the request within 5-7 business days, and you will be notified by email once completed.

What does it cost to retrun an item(s)?

  • We offer a flat rate fee of $8.00 that we deduct from your refund upon processing.

*Any items sent back without documentation, tags, or have been worn will not qualify for a refund and will be sent back to you at your expense or donated to a local charity. We do not offer exchanges at this time. All items purchased on clearance are final sale. Other items that are final sale upon purchase are all accessories including scrunchies, face masks and jewelry. Should your item have a manufactured defect, please email support@leggings.ca for support.

DOMESTIC SHIPPING

FREE SHIPPING on orders over $150

**Independent Distributors are not eligible for free shipping

Domestic orders via Canada Post Under $150:

  • $6 - Lettermail (No Tracking) - Under $50/400g
  • $10 - Expedited Parcel - Under $150

Domestic orders via Canada Post Xpresspost

  • Real-time rates based on item weight and destination

INTERNATIONAL SHIPPING:

US orders via Canada Post USA Tracked Packet

  • Free shipping on orders over $150
  • $10 flat rate for orders under $150

US orders via Canada Post USA Expedited Parcel

  • Real-time rates based on item weight and destination

International orders via Canada Post International

  • Real-time rates based on item weight and destination

SHIPPING DETAILS:

Being a Canadian company we prefer to ship via Canada Post. They offer great service and we are confident that you will get your order in a safe and timely manner. There may be extenuating circumstances where your parcel may not be delivered. Errors do occasionally occur in the shipping address that you provide, in that case we expect that your order will be returned to us.

On occasion our fantastic Canadian weather can slow the process of delivery and may mean a delay. If you have not received your order within 3 days of the expected delivery date, please contact us. We cannot guarantee shipping times but we do take pride in our 100% customer service and will do everything within our means to get your parcel to you!

  • We ship your order within 0-2 business days of receipt of payment
  • You can expect your item within 1-10 business days via expedited parcel depending on destination