Shipping & Returns


FREE SHIPPING on orders over $85

**Independent Distributors are not eligible for free shipping

Domestic orders via Canada Post Under $85:

  • $6 - Lettermail (No Tracking) - Under $50/400g
  • $10 - Expedited Parcel - Under $85

Domestic orders via Canada Post Xpresspost

  • Real-time rates based on item weight and destination


US orders via Canada Post USA Tracked Packet

  • Free shipping on orders over $85
  • $10 flat rate for orders under $85

US orders via Canada Post USA Expedited Parcel

  • Real-time rates based on item weight and destination

International orders via Canada Post International

  • Real-time rates based on item weight and destination


Being a Canadian company we prefer to ship via Canada Post. They offer great service and we are confident that you will get your order in a safe and timely manner. There may be extenuating circumstances where your parcel may not be delivered. Errors do occasionally occur in the shipping address that you provide, in that case we expect that your order will be returned to us.

On occasion our fantastic Canadian weather can slow the process of delivery and may mean a delay. If you have not received your order within 3 days of the expected delivery date, please contact us. We cannot guarantee shipping times but we do take pride in our 100% customer service and will do everything within our means to get your parcel to you!

  • We ship your order within 0-2 business days of receipt of payment
  • You can expect your item within 1-10 business days via expedited parcel depending on destination


Haven’t tried us before? Shop with confidence knowing we have you covered. We are offer free returns on your first order.

Take your time, we give you 30 days to decide! If you are not 100% satisfied with what you ordered, please keep the tags on and we will gladly take them back. Once we have received your return, we will issue you a store credit to your account OR apply a refund to your original method of payment.

Shipping is FREE for your 1st return. You must use the return label we provide, then send back and postmark the package within 30 days from the purchase date.

We make returning a product easy! Once you have decided to return an item, please head over to our return center,

Once we have received your return, our team will process the request within 5-7 business days, and you will be notified by email.

If you have already returned items from previous order but would like to make returns for additional items, these are the two methods:

  1. You can pay $10CAD for an additional return label fee, which will be deducted from your refund
  2. You can use your own shipping method at your own cost

*Any items sent back without documentation, tags, or have been worn will not qualify for a refund and will be sent back to you at your expense or donated to a local charity. We do not offer exchanges at this time. All items purchased on clearance are final sale. Other items that are final sale upon purchase are all accessories including scrunchies, face masks and jewelry. Should your item have a manufactured defect, please email [email protected] for support.