Shipping & Returns
Free shipping on all Canada and USA orders over $120 CAD
**Independent Distributors are not eligible for free shipping
Canada orders via Canada Post Expedited Parcel
- Free Shipping over $120 in Canada
- $10 Flat Rate for orders under $120
Canada orders via Canada Post Xpresspost
- $18 for orders between $0 and $70
- $25 for orders between $70 and $210
- $40 for orders between $210 and $560
- $50 for orders between $560 and $1000
- $60 for orders above $1000
US orders via Canada Post USA Tracked Packet
- Free Shipping over $120 in USA
- $15 Flat Rate for orders under $120
US orders via Canada Post USA Expedited Parcel
- $25 for orders $0 to $500
- $35 for orders over $1000
International orders via Canada Post International
- $32 for orders up to $50
- $44 for orders between $50 and $100
- $60 for orders between $100 and $200
- $84 for orders between $200 and $300
- $112 for orders between $300 and $1000
- $140 for orders over $1000
Why Canada Post?
Being a Canadian company we prefer to ship via Canada Post. They offer great service and we are confident that you will get your order in a safe and timely manner.
There may be extenuating circumstances where your parcel may not be delivered. Errors do occasionally occur in the shipping address that you provide, in that case we expect that your order will be returned to us.
On occasion our fantastic Canadian weather can slow the process of delivery and may cause a delay. If you have not received your order within 3 days of the expected delivery date, please contact Canada post with your tracking number. We cannot guarantee shipping times but we do take pride in our 100% customer service and will do everything within our means to get your parcel to you as fast as possible at the best price!
We ship your order within 3 business days of receipt of payment, please consider we do not pack orders on weekends or stat holidays. Normally, you can expect your item within 1-7 business days via expedited parcel depending on destination
Take your time, we give you 30 days to decide! We know you love LegArt and want you to be happy with your purchase. If you are not satisfied with what you ordered please keep the tags on and we will gladly take them back! Once we have received your return back, we will issue you a store credit so you can choose another item that will be perfect for you or refund the product purchase price to your original payment method.
All sale or clearance items are final sale and do not qualify for a return. Some items are considered final sale including hats, scarves, jewelry, masks, LegArt Swag and any other item marked "Final Sale".
Defective or damaged items can be returned as are incorrect order items, simply send an email at email@example.com along with a photo of the issue and we will begin to process your return or exchange as soon as possible. You may even qualify for a shipping credit!
Any items sent back without documentation, tags, or have been worn will not qualify for a refund and will be sent back to you at your expense or donated to a local charity.
Canceling or changes on an order
If you wish to change or cancel an order please email firstname.lastname@example.org as soon as you can. Very often our warehouse will pack and send your order the same day you place it! Of course if your order has already been shipped you will not be able to cancel it. If you wish, you can send it back to us for an exchange or store credit at your expense.
How to return a product
Once you have decided to return an item, please ship all un-altered, un-washed items with tags attached to the address below along with your return request paperwork on the back of your invoice. If need be we will contact you regarding your return, your return will not be processed any quicker if you call or email us and will not be processed until we receive it at our warehouse location. All returns are processed as we receive them.
You are responsible to pay the shipping to return the goods. The goods are your responsibility until they reach our warehouse. We suggest you obtain a tracking number from whatever company you choose to ship with for your protection.
Once we have received the returned products, we will inspect them and process a store credit or refund to your original payment method within 2 business days.
Mail returns to:
102-335 Wesley St
**Independent Distributors Returns:
Returns from Independent Distributors and wholesale must be arranged within 7 days, orders will be charged a 20% restocking fee, all refunds for returned products will be in the form of a store credit to be used future purchases. Taxes will be paid out on the refund amount only shipping fees will not be refunded. Prepaid shipping charges for returned products are to be paid by the Independent Distributor or wholesale customer. Charge-backs on affiliate commissions will occur. Under no circumstances will LegArt Apparel refund the purchase price to your original payment method, a Store Credit will be applied to your account to use on your next order.